Frequently Asked questions
Check out our most frequently asked questions here. If you still need help, please contact us!
Translation missing: en.accessibility.collapsible_content_title
WHERE DO YOU SHIP TO?
We ship to anywhere within the USA from our location in Pensacola, FL. We do not currently ship internationally at this time.
HOW LONG DOES IT TAKE TO SHIP?
We strive to ship our orders as soon as possible. If your order is not readily available, most times it is made to order and have to cure prior to shipping. Our orders normally ship within 3-5 business days (Monday-Friday). This time frame can be higher during periods of extremely high order volume such as during the holiday season. Customers will receive a shipping email as soon as their shipping label is printed with a tracking number.
WHAT IS YOUR RETURN POLICY?
We do take returns on unused products only. Customers must contact us within 14 days of receiving their order (determined by the tracking provided).
If you find that you do not care for the fragrance you purchased, we do offer to send a replacement product of equal or lessor value out for no additional charge. Please contact us with your order number and your new scent selection.
Didn't find what you were looking for? Feel free to contact us at any time!